Frequently Asked Questions

Our Extensions FAQs

  • How to contact us?

    Contact via support through our email and hence our team will take care as soon as possible.

  • How can I translate the plugins?

    Steps to perform the translation are as follows. For example, a translation to Spanish for Advanced WooCommerce Deposits and Payment Plans plugin,

    - Download and install Poedit

    - Open the file advanced-woocommerce-deposits > languages > advanced-woocommerce-deposits.pot using Poedit.

    - Create a new translation file by clicking the create new translation button.

    - Choose the source text and set its corresponding Spanish text in the Translation Text Area.

    - Save the changes.

    - Save the file name as advanced-woocommerce-deposits-es_ES.po.

    - If you are using WordPress Version 4.0 or above, then go to WordPress dashboard > Settings > General and select the Site Language as Spanish.

  • How to customize our plugin emails?

    Navigate to WooCommerce > Settings > Emails. You can customize our each email template by clicking the Manage button > Copy the file to the theme > Edit the template > Save changes.

  • In Advanced WooCommerce Deposits and Payment Plans plugin, which payment gateway plugin supports automatic payments?

    We have supported regular Stripe payment methods only in the checkout page for automatic payments.


  • How to check new price will be updated for specific gateways in Bulk Updater for WooCommerce Subscriptions plugin?

    If the subscription is placed using Auto Renewal, then the new price will be updated only if the payment gateway supports “amount change” subscription feature.

  • Are we currently communicating via chat or video call?

    Our communication via chat only.

  • What are we working for?

    Our Team focuses on creating Premium Extensions for WooCommerce which are available in and in Envatomarket places.